Last updated: 17 October 2026
Handesign Clothing (“Handesign,” “we,” “our,” or “us”) operates https://handesignstore.com. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you use our website:
- Contact information: Your name, email address, phone number, billing address, and shipping address.
- Order information: Products purchased, order number, order status, and delivery details.
- Payment information: Payment method and transaction details needed to process and confirm your purchase. Payments may be processed by third-party payment providers.
- Account information: Username and other information you provide when creating an account.
- Technical information: IP address, browser type, device information, and website usage data, where collected by our website or its plugins.
- Communications: Information you provide when contacting us about an order, return, refund, or other inquiry.
Please do not send us passwords, full payment card details, or other sensitive information through ordinary email or customer-service messages.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Confirm payments and provide order updates.
- Arrange shipping and delivery.
- Respond to customer inquiries and manage returns or refunds.
- Maintain customer accounts, where applicable.
- Prevent fraud, protect website security, and troubleshoot technical issues.
- Maintain business, tax, and accounting records.
- Send promotional communications where permitted and, when required, with your consent.
- Meet applicable legal obligations.
3. Payments
Our website uses WooCommerce to manage online orders. Payments may be processed through Midtrans or other payment methods enabled at checkout.
Payment providers may receive information necessary to process transactions, verify payments, prevent fraud, and provide payment support. Their handling of personal information is also subject to their own privacy policies and terms.
Handesign does not intend to store complete payment card details on its website. The information collected and processed depends on the payment method you select.
4. Sharing Your Information
We may share relevant information with trusted third parties when necessary to operate our store, including:
- Payment providers, such as Midtrans, to process transactions.
- Shipping and courier services, to deliver orders.
- Website hosting and technical service providers, to operate and maintain our website.
- Website plugins and service providers, where needed for store functionality, security, analytics, or customer support.
- Government authorities or other parties, when disclosure is required by applicable law or necessary to protect our legal rights.
We do not intend to sell customers’ personal information.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Keep products in your shopping cart.
- Support checkout and account login.
- Remember website preferences.
- Maintain website security and functionality.
- Understand website usage, where analytics tools are enabled.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.
6. Embedded Content and Third-Party Websites
Our website may contain embedded content or links to third-party websites. Such services may collect information or use cookies according to their own privacy practices.
We encourage you to review the privacy policies of third-party services you use.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, legal compliance, and dispute resolution.
Order records may need to be retained for applicable business, tax, or legal requirements. When information is no longer required, we will take reasonable steps to delete or anonymize it where appropriate and legally permitted.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of personal information where deletion is legally permitted.
- Withdraw consent where processing is based on consent.
- Ask questions or raise concerns about how your information is processed.
Some information may need to be retained to fulfill legal, accounting, security, or contractual obligations.
To make a privacy request, contact us using the details below.
10. Children’s Privacy
Our website is intended for general retail customers. If you believe a child has provided personal information inappropriately, please contact us so we can review the situation and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or legal requirements change. Updates will be published on this page with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact:
Handesign Clothing
Website: https://handesignstore.com
Email: handesign.tshirt@gmail.com